1. Data Collection & Usage

Ciph Creative Agency collects and uses your data to provide digital services in East Africa. We collect:

• • Direct Info: Name, email, phone, and project requirements shared via Email, WhatsApp, or Calendly.
• • Automatic Tech Data: IP address, browser type, device info, and browsing behavior via cookies.

We use this information to respond to inquiries, deliver services, send project updates, improve our website, and comply with legal obligations.

2. Third-Party Tools

We use trusted third-party services to deliver and improve our offerings. These providers have their own privacy policies:

• • Analytics: Google Analytics and Microsoft Clarity.
• • Management: Cookiebot (Cookie consent management).
• • Communication: Gmail, Microsoft 365, WhatsApp, and Calendly.
• • Social Media: LinkedIn, Instagram, Bluesky, and X (formerly Twitter).
• • Infrastructure: Third-party hosting and secure payment processors.

3. Rights, Security & Retention

• • Your Rights: You have the right to access, correct, or delete your personal data.
• • Security: We use HTTPS/SSL encryption and restricted access to protect your data.
• • Retention: We keep data only as long as needed for project delivery (up to 5 years) or legal requirements.
• • Transfers: Data may be processed globally via Google and Microsoft services.

4. Contact Us